BCG pioneered strategy consulting more than 50 years ago and continues to innovate and redefine the industry. BCG offers multiple career paths for the world’s best talent to have a real impact on business and society. As part of BCG’s team, you will benefit from the breadth and diversity of what BCG are doing today and where they are headed next.
6 Month Fixed term Contract Reporting to the local Office Manager, the Client Services Assistant will work effectively as part of the Client Services Team to ensure various office and administration tasks are carried out and maintained efficiently and to a high standard. The role’s responsibilities include: • Liaise with Building Management and security on relevant issues • Log maintenance requests – cleaning issues, back of house and general office maintenance issues • Purchase and stock control of corporate stationery, business cards, letterhead etc. • Prompt response to Client Services distribution inbox • Provide assistance with bulk photocopying, binding, large mail outs and ad hoc admin tasks as required • Ad hoc tasks and specific requests to ensure efficient running of the office • When required, cover the reception desk and client reception area • Ensuring the reception area is clean and tidy at all times • Meetings and Functions Support • Key point of contact in ensuring the Client Services team coordinates internal and client meetings efficiently • Prepare meeting rooms for staff and client events as per booking requests, including configuration of tables and chairs, AV equipment, ordering and set-up of catering • Tidy and reconfigure rooms at the conclusion meetings • Assist with office related events and functions including set up, catering • Distribute fruit, milk and newspapers of a morning • Assist in ensuring kitchens and utility point areas are clean and tidy as required • Attend and participate in administration meetings • Work effectively as a strong Client Services Team member to ensure all Client Services requirements are addressed seamlessly
You will be an aspiring Administrations Officer with confidence in your ability to engage with, members of the BCG team, their clients and a range of other stakeholders. Training will be provided however some essential skills are desired. To be successful in this role you will have: • Basic technical skills (Outlook, PowerPoint, Excel and Word) Your personal qualities and capabilities will include: • A professional manner and corporate presentation • Sound organisational skills, with the ability to manage competing deadlines • An ability to build strong relationships with all levels of staff and clients • Excellent communication skills • Good priority setting skills • Have good judgement and be able to reach sound conclusions • Seeks opportunities to assist others • Enthusiasm and a strong team player • Strong focus on providing excellence in service delivery • Ability to work under pressure • Honesty, integrity and respect for others Desirable Requirements 1) Administration experience 2) Customer Service skills 3) Strong team player able to seek opportunities to assist others 4) Quick learner and able to learn new systems and processes, and use them effectively 5) Strong connections with Indigenous people.
• A full time 6-month fixed term contract • An attractive salary to kick-start your career • Sydney based • A supportive learning environment • Flexible working conditions • Health and wellbeing programs
How to apply Applications should be submitted to [email protected] with the subject line “BCG Client Services Assistant” Your application should include: • a brief cover letter (no more than 1 page) • responses to the 5 requirements listed and bolded above. These should be clearly and specifically addressed, and are not to exceed 2 pages in total • an up-to-date resume of no more than 3 pages which clearly details your skills and experience as relevant to this role Applications must be received by midnight Wednesday 6th January 2021. Late submissions will not be accepted. How to get more information Additional information is available by contacting the team at Pipeline Talent. Lesina Gibbs-Manuatu, Talent Acquisition Specialist, Pipeline Talent Email: [email protected] Ph: 0408 027880 or 02 6182 2151
