The purpose of the General Manager – Budj Bim Commercial Tourism division will be to manage, grow and enhance the commercial tourism division for the Budj Bim Tourism and Aquaculture centre on behalf of GMTOAC. Smooth operations of the Aquaculture Centre & tourism operations will be required to ensure growth of the division to meet the financial returns on investment targets while maintaining applicable operating ratios for the Aquaculture Centre & tourism operations.
The key responsibilities for this role include assisting the CEO and subsidiary Board of Management to ensure outcomes and targets are met. This includes but is not limited to: -The General Manager will interact daily with guests in a personalised way to demonstrate commitment, care and control. The guest should feel ‘hosted’ through the entire experience. -You will have the ability to lead a team and motivate a dedicated and culturally diverse team. -You will have substantial experience in human resource management, sales and marketing and operational controls within the tourism industry. -This role requires you have strong financial management skills, including asset and capital works programming skills. -You are service driven with a strong ethic to progress the ‘Mob Jobs Employment/ Engagement Strategy, thriving on working with local and Indigenous people to achieve mutually beneficial outcomes. -Take direction from and report to GMTOAC Subsidiary Board of Management to ensure outcomes and targets are met. -A willingness to work with our Traditional Owners -Oversee all aspects of Budj Bim Aquaculture Centre management including maximisation of financial performance, guest satisfaction, staff development and establishment of quality standards -Provide high level leadership and motivation of all staff -Strong focus on human resource management, training and development, recruitment, and retention for all staff -Financial management across the Aquaculture Centre & tourism operations, including analysis, reporting and corrective action -Direct and indirect supervision of all staff -Undertake and execute marketing, sales and operational activities, producing results that meet or exceed plans - Actively drive sales, on site sales, tour sales, food and beverage sales, and look for opportunities to further drive sales and revenue across Budj Bim Aquaculture Centre and its tourism operations -Drive and deliver a strong Asset Management Plan and Risk Management Plan ensuring care of the asset, and implement capital works accordingly -Work with key stakeholders and government bodies
-An awareness and understanding of historic and current issues affecting Gunditjmara people and country; as well as the broader Australian Aboriginal and Torres Islander community and their relationships with the broader Australian society in order to communicate effectively and sensitively with Gunditjmara people and other stakeholders. -Experience in establishing partnerships and/or effectively engaging with Gunditjmara people and building Gunditjmara community capacity with a community development approach is highly advantageous. -Experience working in Tourism or a Tourism related industry -Experience working with government departments or agencies to achieve mutually beneficial outcomes is desirable. -Skills, knowledge, and experience relevant to business development, economic development of community. -An understanding of the Gunditj Mirring Traditional Owners Aboriginal Corporation, its operations, and activities. -Sound understanding of project management and associated tools. -Demonstrated ability to prepare well-written, timely, concise, accurate and audience-appropriate briefings and reports.
$120,000 Fulltime role - Plus Superannuation, Salary Packaging and other benefits. The Gunditj Mirring Traditional Owners Aboriginal Corporation RNTBC (GMTOAC) was established in 2005 to continue our connection to Gunditjmara country and to progress our rights and interests in our cultural identity, social justice, native title, cultural heritage and land justice for our Gunditjmara country. Through GMTOAC, Gunditjmara people ensure that our cultural obligations and responsibilities which arise from Gunditjmara country and under Gunditjmara law, custom and beliefs are upheld and recognised for the protection and benefit of our traditional lands and waters and for our respect to our Gunditjmara ancestors and for our Elders.
The UNESCO World Heritage listing of the Budj Bim Cultural Landscape in July 2019 has consolidated opportunities at GMTOAC. Alongside GMTOAC’s successful and innovative programs and projects, the Budj Bim World Heritage listing elevates an already unique work experience on Gunditjmara country to global recognition and responsibilities. The Budj Bim Cultural Landscape is a unique place with universal heritage values that demonstrate how Gunditjmara people worked with the natural resources and environment of the Victorian Southwest region to establish a permanent place of human society over the past 30,000 years and beyond. With the increased exposure of this World Heritage site, it has allowed GMTOAC to greatly expand over the past two years with future growth, opportunities, and expansion to rapidly increase within the next few years. The Budj Bim Aquaculture Centre is currently under construction at Lake Condah in the South West of Victoria. The tourism will be conductucted on the IPA's (Indigenous Protected Areas).