Mallee District Aboriginal Services provides Health, Family, Early Years and Wellbeing services to Aboriginal and Torres Strait Islander people and their families in the Mallee region of north west Victoria.
The position is responsible for supporting a positive quality improvement culture, underpinned by effective governance of Quality, Risk, Safety and compliance Management Frameworks. The position is the key point of contact and provides knowledge and support to the various committees within scope of this role. The position leads, advises and monitors accreditation cycles within Health, Family and Corporate services. Accreditations include, but are not limited to, Australian General Practice Accreditation Limited (AGPAL), Quality Innovation and Performance (QIP), QIC Health and Community Services (QIC) and Human Services Standards (HSS). This position will lead up continuous quality improvement processes using a change management approach to system development. The position will provide leadership in regard to risk management and workplace health & safety, process. This role will provide leadership and direction in regard to Policy development and knowledge management. In addition, this the role is also responsible for managing MDAS’s clinical governance and DHHS Standards compliance activities.
You will be an experienced corporate operations manager with substantial experience working with Aboriginal and/or Torres Strait Islander people and their communities. To be considered for this important corporate role, you will be: • An experienced Quality, Risk and Safety practitioner • Able to demonstrate experience in compliance and audit management including operational leadership of relevant workplace accreditations, standards and frameworks • Able to write and influence policy as it relates to operational excellence • Excellent communication and priority setting skills • Able to ensure workplace policy, planning and decision making are based on research, data, community experience and knowledge. Key Selection Criteria 1) Organisational Extensive work experience in continuous quality improvement, clinical governance and development, implementation, monitoring and evaluation. Demonstrated experience and high-level working knowledge and understanding of the Australian General Practice Accreditation Limited (AGPAL) and Quality Innovation and Performance (QIP) and other accreditation processes. Demonstrated experience in the successful implementation and planning of quality, safety and risk management systems. Demonstrated understanding of key risks related to the provision of healthcare and the management of risks. Demonstrated knowledge of an organisational risk register and the hierarchy of controls. 2) Leadership and Management Proven ability to lead and engage key stakeholders working within a team environment. Ability to communicate and promote MDAS quality philosophy in line with the strategic plan to key personnel in the company. 3) Communication and Interpersonal Skills Ability to collect, analyse and present data related to quality and safety in healthcare and community services and facilitate actions to address identified issues. Strong verbal and written communication skills including the ability to interface and coordinate work efficiently and effectively across all MDAS locations. 4) Problem Solving Solve problems based on operational knowledge and experience, scanning for useful information, looking for underlying causes and suggesting corrective actions. Ability to use problem solving skills to develop systems throughout the organisation to meet compliance needs and internal / external stakeholder needs. 5) Respect Cultural Diversity Take action to provide services that are inclusive of Aboriginal people and engage in learning about other cultures to better establish relationships and improve services. 6) Qualification/s: Diploma in Health, Business, Risk Management or OH&S or equivalent relevant to the role. Other Requirements - A current Driver’s Licence that allows you to work in Australia - A current Employee Working With Children Check card - A current National Police Check
• A permanent appointment • An attractive remuneration package $90K-$98K • Car, mobile phone, laptop • Salary sacrifice options • Mildura based location
Mildura, Victoria Applications should be submitted to [email protected] with the subject line “Manager, Quality and Governance”. Your application should include: • a cover letter [maximum four pages] clearly responding to the 6 key selection criteria as detailed above • an up-to-date CV of no more than five pages which clearly details your skills and experience as relevant to this role Applications must be received by midnight 18 May 2021. Late submissions will not be accepted. How to get more information Additional information is available in the role description or by contacting the team at Pipeline Talent. Lesina Gibbs- Manuatu Email: [email protected] Ph: 0408 027 880