The ANU Senior Management Group team is led by the Vice-Chancellor, President and Chief Executive Officer of the Australian National University. The staff in the Office of the Vice-Chancellor (OVC) work to support the delivery of the objectives of the Vice-Chancellor, the Executive and the SMG of the University. The OVC Administration and Support Officer is a key role within the OVC who supports the Director and Chief of Staff of the OVC while reporting to the Executive Officer.
The Office of the Vice-Chancellor Administration and Support Officer plays a key role in supporting the day-to-day operations of the Office of the Vice-Chancellor (OVC) and is the first point of contact for all visitors to the Office. Reporting to the Executive Officer, this position provides support across a range of areas such as preparation of business correspondence, international and domestic travel coordination, diary management, and secretarial support for the ANU Senior Management Group. Under general direction the OVC Administration and Support Officer will: 1. Act as the first point of contact for enquiries including welcoming visitors to the Office, managing the flow of incoming and outgoing written correspondence and phone calls, providing advice on a range of policies and procedures, ensuring compliance with University policies and procedures for the matters processed through the office. 2. Provide high-level support to the Director and Chief of Staff of the OVC, as well as administrative support for the broader office across a range of areas 3. Provide secretarial support to senior members of staff, including producing agendas, collating and circulating relevant documents, minute-taking and the distribution of minutes and follow-up on action items to ensure resolution within the agreed timeframes 4. Use initiative and judgement to disseminate information in a timely and effective manner, coordinating responses and escalating enquiries and referrals when required. 5. Liaise with and develop networks with administrative and executive support staff across the Senior Management Group, the University and external stakeholders as appropriate. 6. Comply with all ANU policies and procedures and in particular those relating to work health and safety and equal opportunity. 7. Perform other duties as directed, consistent with the classification level of the position and in line with the principle of multi-skilling.
If you are motivated by organisation, want to provide support to a diverse and high-performing team, and are committed to providing excellent customer service, this role is for you. You will be able to work professionally, collaboratively and with agility to solve problems and will be adept at dealing with sensitive and confidential information. Selection Criteria 1. Degree or Year 12 and extensive experience in an executive support or administrative role or an equivalent combination of relevant experience and education/ training. 2. Demonstrated high-level customer service and interpersonal skills with the ability to consult, liaise and negotiate effectively with stakeholders in a culturally diverse environment, dealing efficiently with sensitive and confidential matters using discretion and adhering to strict confidentiality protocols. 3. Demonstrated high-level communication skills (both oral and written) high attention to detail and experience drafting business correspondence. 4. Proven organisational skills and ability to prioritise own workload, the flexibility to work independently and within a team environment, using sound judgement, managing competing demands and deadlines and delivering high quality outcomes in a dynamic, fast-paced office. 5. Proficiency using the Microsoft Office suite and highly developed functional IT skills. Experience in the provision of webpage administration and financial systems will be highly regarded. 6. A demonstrated understanding of equal opportunity principles and policies and a commitment to their application in a University context.
Salary package: $71,878 - $78,411 plus 17% superannuation Employment term: Part time (21 hours per week), Continuing - Professional and collaborative work environment - Mentoring and ongoing career development - Excellent remuneration and benefits packages - Salary sacrificing options for cars, parking, technology, childcare and more ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion
The role is based in Canberra. How to apply: Candidates must apply through the ANU Portal: https://jobs.anu.edu.au/cw/en/job/539416/ovc-administration-and-support-officer In order to apply for this role please make sure that you upload the following documents: - A statement addressing the selection criteria. - A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. - Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. Applications close 28 Feb, 2021 at 11:55PM. For enquiries regarding this role, please contact Sara Rowley, Executive Officer, Office of the Vice-Chancellor T: +61 2 6125 8684 E: [email protected] Please note: The successful applicant must have rights to live and work in this country